BISSELL ProHeat 2X Healthy Home Upright Deep Cleaner

I purchased my 2x pro heat about 1 month ago. Prior to this I used a low end Bissell which I thought was good, but with one pass on this new cleaner I was impressed.

I want everyone to know that I recommend this cleaner, it far surpasses my lower end Bissell and the high end Hoover I borrowed from the neighbor.

Reading some of these other reviews I understand the problems with some of the negative reviews.

One person writes that the cleaner left all the water on the floor. There is a red filter/flapper on the dirty water resivour. If you get too much foam in the container there is a flap that closes the intake so that the foam does not get sucked in the cleaner. Go dump the dirty water. Then check that red flapper and make sure it is not stuck to the intake. If it is just tap the container and it will flip back down. If it is sticking then you may be using too much cleaner.

When you finish up make sure you fill the soap container with water and run rinse water over the last part of your carpet. You are asking for trouble if you do not do this. Regardless of what Bissell says, get the soap out of the lines before storing the cleaner.

If the carpet is so dirty that the water is sucking up black. Between cleanings make sure all the moving mechanisms do not have stuff caught up in them. Your asking for a belt to break otherwise.

Do not be a fool and use some home brewed serum for carpet cleaner. Use Bissell carpet cleaner products. This cleaner has a heater on-board so the home brew stuff might cook and create chaos! Never use oxyclean or comporable products, they are desintegrators of plastic. You can use Bissells oxy proucts and I recommend them. This is how I lost my old cleaner. When I was speaking with the salesperson I heard a gasp when I told them of my cleaning serum.

Some people are just not mechanically inclined so they do not think about these simple things. I hope my review allows people to understand some of the bad reviews. There is nothing wrong with this cleaner...and if I ever need to contact their customer service and I get lousy service they will not hear the end of it.

I am a director of customer service for another company.

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