Alright, so I just bought this so I can't say much about reliability, but I had to post a review online because I'm incredibly impressed with they way my apartment smells now. I have 2 cats, and litterbox odor is a big problem for me...I'm a neat freak, and I can't stand anything that smells dirty so I went out and bought this to help take care of the issue.
And this is really the best part.
I CAN'T EVEN TELL I HAVE CATS ANYMORE. Yes, it's that good. Granted, there's a bit of a rubbery smell because the filters are new, but it'll fade in time. All I did was put it in the same room as the litterbox, turn it on HIGH for about 5 minutes, and the smell was gone. I've since switched it down to low and let it run, and the room smells like it did when I moved in.
Another great thing about this unit is the filters are permanent, which means you never have to buy more. Just pull them out and wash them when the light comes on (yes, it tells you when to clean the filter). That basically pays for itself in a year or two if you look at the price of filters in comparable units.
I will say that it's not the most quiet unit, especially on high, but medium is tolerable and low is barely noticeable if you're in the same room.
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